Report on Consumer Banking in Bangladesh

 Main objective of this report is to analysis Consumer Banking in Bangladesh, here focus on Standard Chartered Bank Limited. Other objectives are to determine the various service dimensions that the Standard Chartered Bank’s Consumer Banking Service customers expect throughout Bangladesh and discuss how Standard Chartered Bank performs its daily operation through various sections. Finally identify the strengths, weaknesses, opportunities and threats for Standard Chartered Bank and provide with probable solutions for the improvement of the customer service quality.